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Accessibility Statement

Ferncrest is committed to making our website accessible and inclusive for everyone.

Our Commitment

Ferncrest believes that the outdoors is for everyone, and our digital experience should be too. We are committed to ensuring that our website is accessible to people with disabilities and that all visitors can navigate, understand, and interact with our content effectively.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

What We Are Doing

We take a number of steps to ensure accessibility across our website, including:

  • Using semantic HTML to ensure content is structured and meaningful for assistive technologies
  • Providing descriptive alt text for all images
  • Ensuring sufficient color contrast between text and background elements
  • Supporting keyboard navigation for all interactive elements
  • Using ARIA (Accessible Rich Internet Applications) attributes where needed to improve the experience for screen reader users
  • Providing a skip navigation link to allow users to bypass repetitive content
  • Respecting user preferences for reduced motion
  • Ensuring all form fields are properly labeled and provide clear feedback
  • Testing our site with automated accessibility tools on a regular basis

Third-Party Content

Our website integrates certain third-party services, including our booking platform (Cloudbeds) and gift card provider (Gift Up). While we strive to select partners who share our commitment to accessibility, we are unable to guarantee the accessibility of content or functionality provided by third parties. If you encounter any issues with these services, please contact us and we will do our best to assist you.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website to identify and address potential barriers. As technology and accessibility standards evolve, we will continue to update and improve our digital experience.

Contact Us

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days.

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